In Microsoft Teams Calling, you may have been added to one or more Call Queues. These Call Queues will allow you to opt in or out of receiving Phone Calls, providing individual control for when you may or may not wish to receive calls for specific departments (e.g. Reception).  Please find steps below on enabling and disabling Call Queues in Teams: 1. In your Microsoft Teams app, click on the three dots in the top right-hand corner and select "Settings": 2. In the menu pane on the left-hand side, select "Calls": 3. From the top menu bar, select the Call Queue that you wish to enable or disable. Toggle the option "Receive calls from this queue" to on or off depending on your preference:

If you are struggling to set up your class OneNote from teams follow the below steps: 1. Open the teams app and login. 2. Open the desired Teams and enter the 'General' channel. 3. Click on 'Set Up Class Notebook', it should look like the image below. 4. Once you click this button you will be presented with one of two screens: a) b) 5a. If you are presented with screen a, our recommendation is to wait at least 3 hours before trying again, and when checking back in you will eventually be presented with screen b. Please be patient with this, as there is a long queue of teachers trying to set up their notebooks. 5b. Once you see screen b, you can click 'Set up a OneNote Class Notebook', which will allow you to customise the setting of your notebook. Once you complete this process you should be able to access your notebook, and it should come set up with the students already populated.